Client support desk
Your clients raise tickets. Your team answers from one desk.
No passwords for your clients: they sign in with an e-mailed code, answer a few guided questions and attach a screenshot.
The problem
Client problems arrive by phone, WhatsApp and e-mail, and nobody knows what is open or who owns it.
How it works
- Client portal: sign-in with an e-mailed code, guided questions, screenshots.
- Priority worked out from the impact.
- Staff desk: replies, internal notes, statuses.
- Knowledge base your clients can search.
Questions
No password. They get a code by e-mail each time.
Yes, the same desk works for your own staff.
See your own month run through it.
Thirty minutes on a call. We set up one branch and one salary live.
Book a demo